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Reservation + Pet policy

EVENTS POLICY

Please reference your signed agreement.

RETREATS POLICY

Payment Policy
  • $500 deposit per booked week ($71.43 per day) required at time of booking to secure room and rate.
  • Full payment is required 30 days prior to arrival.
Rebooking Policy
  • If notice of rebooking is received by Rock Springs Retreat Center/FitFarm, PK Adventures, LLC more than 30 days prior to date of arrival, no rebooking fee.
  • If notice of rebooking is received by Rock Springs Retreat Center/FitFarm, PK Adventures, LLC within 30 days prior to date of arrival, blackout dates will apply with a rebooking fee of 10%.
  • • Client can choose to apply any paid funds to a future stay at the Rock Springs Retreat Center/FitFarm rates at time of future stay (less rebooking fee).
  • All funds required to be used within a 12-month period of original purchase. Blackout dates will apply.
  • Associated promotions/discounts/incentives may not transfer to future stay based on promotional details.
  • If Rock Springs Retreat Center/FitFarm, PK Adventures, LLC is required/chooses to close campus due to COVID-19 related government shut-down and your arrival date is within the closedown period, all unused weeks/funds are subject to rebooking without rebooking fee. Associated promotions/discounts/incentives will be honored for up to 3 months after re-opening unless otherwise stated in promotion details.
Cancellation Policy
  • If notice of cancellation is received by Rock Springs Retreat Center/FitFarm, PK Adventures, LLC more than 30 days prior to date of arrival, the refund is in the amount of payment minus a 15% cancellation fee.
  • If notice of cancellation is received by Rock Springs Retreat Center/FitFarm, PK Adventures, LLC within 30 days prior to date of arrival, no refund is allowed.
  • If Client checks-in and are unable to complete the duration of the stay for any reason, the unused weeks/funds will be banked for a future stay at Rock Springs Retreat Center/FitFarm at the guaranteed rate of Fit Farm rates at time of future stay. No refund allowed.
  • If Rock Springs Retreat Center/FitFarm, PK Adventures, LLC is required/chooses to close campus due to COVID-19 related government shut-down and your arrival date is within the closedown period, all unused weeks/funds are subject to full refund.
  • Client can choose to apply any paid funds to a future stay at the Rock Springs Retreat Center/FitFarm rates at time of future stay. See Rebooking Policy for details.

RETREAT DISCOUNTS

Military Discount: Active duty/retired military and spouses are eligible to receive 10% off all weekly stays. Must show ID at check-in.

TN Resident Discount: Current Tennessee residents with a valid TN mailing address are eligible to receive 10% off all weekly stays. Must show ID at check-in.

PET POLICY

Fit Farm understands pets are an extension of your family and we want to provide a way for you to have them close by during your stay at Fit Farm.

Fees will include the following:

  • $250 Pet Deposit (refundable)
  • $25 Daily Pet Fee (per pet, non-refundable)
  • $50 Cleaning Fee (one-time fee, non-refundable)

Policy as follows:

  • Guest bringing pets must stay in a single room or above.
  • A refundable pet fee of $250 is charged to my account upon arrival.
  • A valid credit card number must remain on file at the front desk.
  • Housekeeping and Maintenance Service: I agree to make my room available to housekeeping and/or maintenance needs and will arrange to have my pet out of the room or in a crate to accommodate this service with prior notice from Fit Farm.
  • Maximum 2 pets per room.
  • Pet must weigh less than 50 pounds and is limited to a dog or cat only.
  • Verification that vaccinations are complete and up-to-date is required.
  • Pet left unattended in the guest room must be secured in the guest room with door secured or in a proper pet crate or carrier.
  • Pet must comply with local legislation and insurance liability requirements.
  • Pet must be on a controlled leash at all times when outside of the guest house or living quarters.
  • Pets must not enter the Fit Farm lodge.
  • Pet must only be walked on the designated pet area(s) of the Fit Farm grounds.
  • Guest is responsible for cleaning up after the pet indoors or outdoors and disposing of the waste in a tied bag and placed in an outside dumpster. Litter boxes must be cleaned daily.
  • Damages caused by my pet to my room, its furnishings, or any other part of the facility are my sole responsibility. I understand that my account will be charged commensurate with the cost of such damages. Guest suite is subject to damage inspection at any time and upon checkout.
  • Noise/Disruptive complaints: If management receives more than 2 (two) complaints, alternative arrangements must be made for pet.

RETREATS COVID POLICY

At this time, Sumner County, TN, does not have any mask or vaccination mandates in place. If you have any questions or concerns, please feel free to contact us.